Shipping / Delivery Policy
We ship fitness equipment by reputed cargo by train/ road transport. Any Breakage during the transit/ shipping shall not be borne by Bodyline Sports.
The shipping charges are not included in the price of the product. It is charged extra as per actual contractual rates as settled with the reliable cargo companies.
Note : Certain additional procedures like state-wise taxes may apply to your order depending upon you order type, the utility of your order, the order size and the state/region the order is being delivered to. Local sales tax / central sales tax will be applicable as extra on the given prices.
The duration of dispatching an order depends on the type of order you have placed. Types of order are:
The orders that are ready, stocks are dispatched in 2-3 days from the date of receiving of the order in our system.
In case the equipment is out of stocks, we can either suggest you to upgrade your stocks/ not accept the order for dispatch.
At all steps of your order processing, we are in constant touch with you over phone, email and SMS to keep you updated.
Typical delivery times are 10 to 14 days for Surface Shipping Method.
Bodyline Sports will make a maximum of two attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts, Bodyline Sports reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is shall be mailed to you on your e mail id. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
Sometimes, delivery may take longer due to
- Bad weather
- Transport Problem
- Political disruptions
- Other unforeseen circumstances
In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.